Parent Orientation

Welcome to Safety Before Skill! Thank you so much for choosing us, the premiere private lesson swim school in Central Arkansas. 

We wanted to share a few things with you to make you first lesson a successful one. ​

Location

We have three locations to choose from, so make sure you are coming to the right one.

If you are coming to our West Little Rock location, please come to the front desk and sign in on our tablet. You can sign in using either the telephone number or email address you have on file with us. From there you can proceed through the glass pool doors. Your locker rooms, showers, and restrooms are on your right, and on your left is the seating deck. Please keep small children on the wooden seating deck during lesson time. Have a seat and make yourself comfortable. Your coach will come and find you when it is time for your lesson.

If you have chosen UCA in Conway for your lessons, first you will turn right off Dave Ward at the stoplight to Farris. Then, turn right on Student Lane, drive through the three-way stop, and park in the parking lot on your right. You can park in any spots lined in white, unless it is after 5:00 p.m., then you can also park in the spots lined in yellow. If you park in a metered spot, you will need to pay the meter fee or you risk getting ticketed.

Once you park, follow the sidewalk towards the HPER Center. You will enter through the sliding glass doors decorated with the purple bear emblem. Once you arrive at the front desk, please tell the student workers you are here for swim lessons, and they will grant you entry through the turnstiles. Once through the turnstiles, turn right, and walk towards the aquatics center locker rooms. Women's on the left, and men's on the right. This is how you will enter the pool. Once your lessons are over, please exit the facility the same way you entered, and be sure to keep children off of exercise equipment.

If you have chosen our North Little Rock location, you'll be at Rick's Dive and Travel Center. Come in through the front entrance, and proceed through the left to find the pool. Have a seat on the deck, and the coach will come to get you when it is time for your lesson. 

Lesson Time

Your lesson is a 30 minute one-on-one private lesson with an assigned coach. Included in that 30 minutes is time for the child to make a transition in the water, warm up a bit, and get to know their coach while they're on the noodles.

Also included in your 30 minute lesson is a briefing from your coach. Your coach will dismiss your child just a few minutes before the end of their lesson so that they have time to come talk to you. They can show you the lesson chart, and you can see what stage your child is on. You will get this information every time you come to the pool so that you can keep up with their progression as they move along. 

RainoutLine

While you're watching your child's first swim lesson, I encourage you to sign up for the RainoutLine. RainoutLine is a separate third-party service we use to notify you should the pool close.

The pool could close for many different reasons. It can be because there is lightning in the area, or someone may have had a bowel movement or an episode of vomit in the pool. If that happens, we would need to shut the pool down for a period of time, and we will send you a text message to let you know. So please subscribe to the  RainoutLine so you will get your text message on time. 

Attendance Policy

Please do not drop off your children at swim lesson. We need you to be on the property for the entire 30 minutes. This is especially true if there is a medical emergency, or if your child needs to go to the bathroom. Our coaches are not permitted to accompany your swimmer into the bathroom.

If your child is sick, please do not bring them to class. We will gladly exchange your lesson for another day. We want your child to be at their best when they are at swim lessons, and we want to keep our coaches healthy as well. 

Parent Portal

Have you signed in to your Parent Portal yet? We offer this service online so that you can cancel appointments and reschedule appointments at your convenience. At any given time, you can log on to your Parent Portal on the website, or using the Pike 13 app on your phone. Click on "Your Stuff" to see your dashboard. You can view your schedule, cancel appointments, and schedule exchange lessons all from the convenience of your own home any time, 24/7, day or night. 

Thank you so much for choosing Safety Before Skill for your swim lessons! We are so happy to have you here. If you need anything at all, please don't hesitate to call us at (501) 940-1287.